AI reception for UK businesses

Every missed call is a booking someone else took.

Specagra answers on the first ring, checks your actual calendar before it says a word, books the appointment, and writes it back to your system. Not a message taken. The job done.

Talk to us about a pilotWe onboard early customers by hand.

The phone rings while you have your hands full.

A dentist mid-treatment. A mechanic under a car. A solicitor in a meeting. The call goes to voicemail, and most people don’t leave one — they ring the next name on the list.

An answering service takes a message, which means someone still has to ring back and find a slot. By then the caller has booked elsewhere.

The only thing worth automating is the whole job: answer, check, book, confirm.

How it works

  1. 01

    It answers

    Instantly, at any hour, in a voice you choose. It tells the caller it is an AI and that the call is recorded, because the law requires it and because people can tell anyway.

  2. 02

    It checks

    Mid-conversation, it reads your live calendar, your price list, your customer records. Not a script written last month — what is true right now.

  3. 03

    It writes back

    The appointment lands in your calendar. The enquiry lands in your CRM. You get the transcript and the recording, and nobody has to type anything up.

Under eight hundred milliseconds, or it feels like a machine.

The gap between you finishing a sentence and the reply starting is the whole thing. Longer than that and people talk over it, repeat themselves, and hang up.

So we budget it, measure it on every single call, and show you the number. If an agent gets slow, you will see it before your customers complain.

Hearing you finish250ms
Working out the answer300ms
Starting to speak150ms
Down the line100ms
800ms total — the point at which a conversation stops feeling like one.

Built for a regulator to read.

Most of this category is American software with a GDPR page bolted on. If you are a UK practice handling patient enquiries, that difference is not academic.

Told, not tricked
Every caller is told they are speaking to an AI and that the call is recorded. It is the first thing said, it is built into the software, and it cannot be switched off.
Your data stays in Europe
Recordings, transcripts and customer records are processed and stored in the EU and UK. Not shipped to a US region and hoped for.
Deleted on a clock
Recordings and transcripts are hard-deleted on a retention schedule you set, and the deletion is logged so you can evidence it.

Where we actually are

Specagra is new. We have no case studies yet, and we are not going to invent any — you will find plenty of competitors whose testimonials you cannot verify.

What we will do is put a working agent on your line, let you ring it yourself, and show you every call it handled. If it is not better than your voicemail, you will know within a week. We publish real numbers from real deployments as they happen.

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